Why The Most Innovative Companies Rethink Their Growth Playbook
For decades, the growth playbook was relatively straightforward: find a large market, build a better product, acquire customers, expand distribution, increase market share and repeat. That playbook still works, though it is increasingly incomplete.
The most innovative companies are discovering that growth does not always come from doing more of the same thing at greater scale. Sometimes it comes from changing the definition of the business itself, moving into adjacent markets, turning products into platforms, building ecosystems, creating new business models or using technology to make entirely new forms of value possible.
The Dangers Of ‘Tried-And-True’ Growth Playbooks
Tried-and-true growth playbooks may have worked for a business for a long time. But ongoing success is a risk, because it tempts the business to become complacent. And that complacency can quickly become a huge detriment, especially as factors around the business change.
As Tobias Dahlberg, founder of Original Minds, writes in an article for The Brief, “Most growth strategies are assembled using a market picture that is already aging. Management teams may believe they are discussing the future, but they are often doing so through the lens of customer research commissioned twelve months ago, category definitions established five years ago and beliefs about the brand that have circulated internally for even longer.”
Part of the problem is that changes often occur gradually, and companies that are complacent are unlikely to notice these shifts until a major change has taken place. By the time they are ready to act, others have swooped in to take their market share.
Innovators, on the other hand, recognize these inherent dangers in any growth strategy, paying close attention to external signals so they know when a change in strategy becomes necessary. Or, even more powerfully, so they can identify when a proactive innovation will further increase their competitive advantage.
Innovation Through Iteration And Dramatic Changes
When it comes to innovation in growth playbooks, it can be tempting to focus entirely on the major overhauls that completely revamp everything (such as Old Spice’s 2010 rebrand that helped it appeal to a younger target audience).
While such dramatic changes are a powerful example of innovation, many of the most successful growth playbook innovations happen more gradually. GetMany founder, Kyrylo Kozak, whose platform automates Upwork lead generation for agencies, shows in a recent guide that rethinking growth happens in stages.
Rather than simply trying to raise his personal rates as a freelancer, Kozak built a network of developers he could send work to. That network quickly became a business in its own right. As volume grew past what any team could handle manually, the bottleneck changed from the capacity to deliver work to the capacity to find and win it.
So, he built a system that could do this automatically. Customized AI agents would scan Upwork in real time, decide which jobs were worth pursuing and place bids on their own. That internal tool eventually evolved into GetMany, a platform now used by more than 500 agencies to run their sales pipeline.
In this case, the growth playbook was about identifying which bottleneck was actually creating the biggest challenge at each stage, and then recognizing when the fix was valuable enough to become its own product.
Similar to software companies like Slack, Basecamp and Shopify, this represents an example of compounding innovation. What starts as an internal tool to solve a company’s own problems becomes a product in its own right, turning internal innovation into meaningful growth.
Growth Can Come From Changing The Game
Consider NVIDIA. The company is obviously a semiconductor powerhouse, but its growth strategy increasingly extends well beyond selling chips. NVIDIA has built a full-stack ecosystem spanning accelerated computing, networking, software, developer tools, cloud infrastructure and partnerships.
In 2026, NVIDIA described an expanding AI-cloud ecosystem designed to help enterprises, startups, nations and developers deploy increasingly sophisticated AI applications. It is also experimenting with new financing and revenue-sharing models with AI-cloud partners to expand access to capital-intensive computing infrastructure.
The important lesson is not simply “invest in AI.” It is to expand the economic system around your core capability. A company that sells a product competes for transactions. A company that enables an ecosystem can participate in many transactions. That distinction matters.
Innovators Look For Adjacencies, Not Just Market Share
Canva illustrates another path. The company began by making graphic design accessible to people without professional design expertise. But rather than remaining a design-tool company, Canva has progressively expanded into collaboration, enterprise workflows, AI and professional creative tools.
In 2025, Canva reported 260 million monthly users and $3.5 billion in revenue. It introduced a Creative Operating System, expanded Canva Enterprise, launched Canva Business and brought its professional Affinity product into the broader Canva ecosystem. Canva also reported that its platform was being used by 95% of Fortune 500 companies.
The lesson is subtle. Canva did not necessarily need to abandon its original market to find growth. It needed to reinterpret what its original capability made possible. That is one of the most powerful innovation moves available to established companies.
A core capability can become a beachhead. Design can become collaboration. Collaboration can become workflow. Workflow can become enterprise infrastructure. And enterprise infrastructure can become a platform.
The Most Important Growth Tool May Be A Better Question
This is where tools such as Jobs to Be Done, customer journey mapping, business-model canvases, scenario planning and assumption mapping become valuable. Companies frequently misuse these tools. They use them to optimize an existing business rather than challenge its underlying assumptions.
A more productive innovation exercise is to identify the assumptions embedded in the current growth model, for example:
- We need more customers.
- Customers must buy our product directly.
- Revenue must come from subscriptions.
- Growth must come from our existing market.
- Our competitors define the category.
- Our employees must perform the work.
- Customers must use the product the way we designed it.
- Expansion requires geographic expansion.
Then ask: What if one of these assumptions were wrong? That simple exercise can open surprisingly large strategic spaces.
AI Makes The Growth Playbook More Fluid
Artificial intelligence is accelerating this shift because it lowers the cost of experimentation. Historically, testing a new business model could require months of research, expensive prototypes, specialized teams and significant capital.
Today, companies can use AI to analyze customer conversations, identify unmet needs, simulate scenarios, generate prototypes, test messaging, automate research and help small teams perform work that previously required much larger organizations.
Microsoft’s experience is illustrative. Its AI strategy is not confined to a single application; it increasingly incorporates infrastructure, models, Copilots, agents and tools that allow customers to create their own AI applications.
The emerging advantage may therefore belong to organizations that can experiment faster than competitors can organize a response. That does not mean abandoning strategy. It means making strategy more experimental.
Continually Rethinking Growth Enables Future Growth
Today’s most effective growth strategies could be tomorrow’s least effective. Platforms change. Audience interests change. Economic factors and even the infrastructure your business relies on can change.
With so much around your business constantly changing, it should be no surprise that your growth playbook should change, too. The innovative companies that continue to adapt their growth strategies are often the same ones that are not afraid to adapt their products and services, ensuring that they will stay relevant for years to come.